Refund Policy

A Refund Request will be considered valid only if it is made through an email to  clearly specifying your email address and phone number used during registration within 3 days of the purchase.

No refund request will be accepted after 3 days of the purchase. Physical Products (Books, Plants and others) are only refundable during delivery time. After accepting the product no return or refund shall be applicable.

Refunds shall be made through mobile financial services with which the purchase was made within 15 days of the refund request being successfully processed and approved by Super Kid Initiatives. This confirmation will be sent to the user by email.